FAQ
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General
- How do I license clips from Universal Feature Films and TV programs?
- How do I license clips from NBC entertainment programs?
- What should I do if I can't find the footage I need?
- Can I search the database without registering?
- I registered for an account with Universal Clips, but never received my password or my account status is in Pending or Denied. What should I do?
- Can I create more than one Universal Clips account?
- I forgot or lost my password. What should I do?
Ordering
- Once I've searched the website and identified the footage I need, how do I place an order?
- How soon after I place an order can I expect delivery?
- Is the estimated fee final?
- How do I change my request after I submit it?
- How can I check the status of my request online?
- Do you accept credit cards for payment?
Licensing
- When do I need to purchase a license for clips?
- Does Universal offer exclusive licensing agreements?
- How is the licensing fee calculated?
- How can I license an entire film or TV episode instead of just a clip?
- Does licensing from Universal constitute 100% of my clearance requirements for exhibition?
- Can I extend the term of a licensing agreement I already have?
- How do I license clips from other NBC affiliated programming?
- How do I license full features?
Technical